Shipping Policy
At FETACA®, we are committed to delivering your GPS tracking and security products in a safe and timely manner. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order is dispatched, you will receive a confirmation email and/or SMS with shipment details.
2. Shipping Methods & Delivery Timeline
We use reliable courier partners to ensure prompt delivery across India.
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Standard Shipping (Pan-India): 4–7 business days
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Express Shipping (Select Locations): 2–4 business days
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Note: Delivery timelines may vary depending on your location and unforeseen courier delays.
3. Shipping Charges
Free Shippingon all prepaid orders
4. Order Tracking
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Once shipped, you will receive a tracking ID by email/SMS/WhatsApp.
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You can track your order status on our website or through the courier partner’s tracking portal.
5. Delays & Undeliverable Orders
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Orders may be delayed due to unforeseen circumstances such as courier delays, strikes, lockdowns, or natural calamities.
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If an order is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept, the customer may be required to bear re-shipping charges.
6. Damaged, Missing, or Wrong Items
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Please inspect your package at the time of delivery.
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If you receive a damaged, defective, or incorrect product, kindly report it within 48 hours of delivery with photos/videos as proof.
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We will provide a replacement or refund as per our Return & Refund Policy.
7. Contact Us
For any shipping-related concerns, please reach out to our support team:
📧 Email: contactus@fetaca.com
📞 Phone: 1800 313 0505
🌐 Website: www.fetaca.in
🔒 FETACA® is dedicated to ensuring secure, reliable, and hassle-free delivery for every order.